We are trying to complete a project on our property with a contractor (big established company) and have had a terrible experience with virtually everyone at this company over the course of many months. I won't go into all the details. They have yet to complete the project. These days there is seemingly no one in charge of the project and they don't make it easy to escalate to anyone with any power to address legitimate customer issues. It is as if no one cares at all. It is really incredible. They are now demanding payment for a final installment even though the work is not done. I want to file a formal complaint with my state contractors board. I intend to be factual and supply proof where possible. My goal is to get them to finish the project asap so I can pay the last amount and be done with them. I am hopeful this will work because it is a large company. Has anyone filed such a complaint and have any regrets?
Statistics: Posted by renter — Thu May 09, 2024 9:22 pm — Replies 3 — Views 226